WattCycle 16kWh 48V 314Ah Floor Standing Bluetooth LiFePO4 - Active Balancing | CAN/RS485

This battery will be shipped by truck, so the delivery time needs to be confirmed with the recipient.

WattCycle 48V Home Battery User Maunal.pdf

We offer free shipping within the continental U.S. via UPS Ground or FedEx, with orders typically processed in 1–2 business days and delivered within 2–5 business days. Large products such as 12V 628Ah, 48V 314Ah batteries, or 12kW inverters are shipped by truck (LTL) and require signature upon delivery. After order confirmation, we will contact you by email to confirm shipment, and transportation arrangements typically take about 48 hours. Please note that we do not ship to Alaska, Hawaii, Puerto Rico, or PO Box addresses. Delivery times may vary due to external factors such as carrier delays or weather conditions.

For complete details, please visit:
Shipping Policy.

📢 Announcement: Update on Customer Support & New Contact Channels

Dear WattCycle Community,

We recently received feedback from some customers who did not receive timely replies to their service emails. After investigating, we discovered that some emails were bounced or filtered into spam due to domain parsing issues, which caused customers to miss our responses. We’ve improved our email system to prevent this in the future.

Here are the updated official support channels:

Email Support

Shenzhen Washi Energy Co., Ltd.
📧 service@wattcycle.com (primary)
📧 wattcycle.service@gmail.com (backup)

👉 Please always reach out to service@wattcycle.com first. If you haven’t received a reply for a long time, kindly check your Spam or Trash folder. If there is still no response, you may then contact us via our backup email.

2. Messenger
If you do not receive an email reply promptly, you can also PM us via Messenger for faster assistance.

3. WhatsApp & Phone Support
Based on your valuable feedback, we now offer US phone number and WhatsApp support for more direct and convenient help:
📱 Phone Support:  +1 (229) 466-5899
💬 WhatsApp Support: +86 15361409198
🚛 Wholesale Inquiry: sale@wattcycle.com
+852 5473 5422 (WhatsApp)

4. Response time
Email: (Monday-Sunday) Reply within 24 hours
Phone: (Monday-Friday) 9:30 am-19:00 pm CST

We sincerely appreciate your patience and understanding as we continue to improve our service, and we remain committed to providing efficient and reliable support to all our customers.

Kind reminder: For after-sales inquiries, please include your order number and the platform where the purchase was made so we can assist you more quickly. Thank you for your cooperation and support.

— WattCycle Official Team

Our batteries come with a 5-year warranty, which can be extended to 7 years total upon product registration. Accessories are covered by a 1-year warranty, and like-new (refurbished) batteries include a 1-year warranty.

For full terms, conditions, and claim details, please visit:

Warranty Policy