Been trying to contact all day on an order. Chat bot said they would resond in 2-3 minutes, been 4 hours. Anyone else have this problem
Been trying to contact all day on an order. Chat bot said they would resond in 2-3 minutes, been 4 hours. Anyone else have this problem
@dalediez
Hi, all WattCycle websites have been upgraded with the latest online chat system. The issue you described may have occurred due to incorrect system settings, which prevented your session from being connected. I have already reported your problem to our customer service team. If necessary, you can directly contact our after-sales team at service@wattcycle.com.
Customer Service is not returning my emails, chat request or phone messages. Apparently I have been dupped again by a Lithium Battery company.
If anyone knows of a reputable Lithium Battery company please reach out to me.
@clifton chowning , these guys aren't trying to dupe you. They just have appalling customers service response. They will replace or refund your purchase but it will take some time.
I have a nearly new 12v 20ah battery that is not charging. I'm using a Schumacher 12v/10amp charger (which I've used before) but it's not taking a charge. Battery level reads 8.4 on the multimeter. Any advice?
