12V 314AH Smart APP no data


  • I have qty 4 12v 314 Smart Mini in Parallel.  One 12v battery will connect to the app, but all data fields show 0.  See attached photos.  Other 3 batteries show complete data.  I assume the battery is working correctly, but have no way of verifying.  Maybe a firmware update will fix it? I need to set the battery for parallel mode.
    The screen that shows the individual cell voltages seems to show the correct voltage.  
     
    Tripp


  • @Tripp Pankey Hello! We have forwarded your question to our technical team as soon as possible and will try our best to get back to you as soon as possible.


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