@WattCycle Team_Joey nope still not responding to any messages. I have tried everything to get in touch with customer service, but there i absolutely no response.

I need the UN38.3 test document due to shipping. Can anyone provide me that. I assume it should be available since it's UN38.3 certificated 

Hello, I have 314 AH battery.  Order # #WTUS7953 The voltage is around 11.8,(average cell 2.9v.  (.05 variance) says it's 100 % full.  It still works, so what's going on?   ...

Sorry, I don't have my Star Trek translator working right now.

It would be nice if we could see the state of charge (SOC) for each cell in the Bluetooth app. So that we could see how balanced or unbalanced a particular battery is.

I managed a software Quality Assurance team for years. Before I was advanced to the manager role, I did a ton of beta testing. I'm used to it. Do you have any release notes other than those "Key Hi...

примерно та же ситуация - был заряжен до 95%. Затем отключен от всех потребителей физически!! через три недели - уровень заряда 16%! Это брак или же б/у акумуляторы стоят??

Аккумулятор приобретен в январе этого года. Использовался раз пять до розряда в 50% примерно во время отключения электроэнергии. За последний три недели с заряда 95% разрядился до 16% на "холостом ...

R2: the 21A charging limit:  The Recommended charging rate for this battery is 0.2C = 21A = 5Hour charging from empty to nearly full.  It is a recomendation for good battery life.  C...

Whenever I attempt to login, it forces me to create a new password. Upon doing so, it fails to accept the new values and gives a message in Chinese characters that I am unable to understand! Frusta...

Purchased 2 - 314ah smart batteries and ben running them in parallel mode. It "sort of" works.  I have seen one battery at 79% when the other was at 99%. I have seen where one of the batter...

I dropped my class C at a mechanics shop and left it for over a month. I turned everything in it off. Battery switch at door, Mppt breaker was off, Victron Multiplus was off, and the batteries them...

I had the same question about the  100AH model. I received this response. Thank you for your question. The 48V 100Ah wall-mounted battery uses a proprietary quick-connect power connector. Un...

you ship the WattCycle 12V 60A LiFePO4 Battery Charger to every european country except the uk?

Hello. I am not a support representative so I am only relying on my experience using 12v 100a batteries connected in parallel. Have you tried charging the batteries separately before connecting the...

Can you have them look at RND for the F3000 and F3800 models? I would love one. 

@Cecilia Chen  I believe the Anker cable is compatible with these models. Anker does not sell the cable alone anymore. You can only get one when you buy their expansion battery. I want one too...

I have two 12v 314ah mini  bt batteries in parellel. One works fine but I cannot turn on the charging on the other battery in the app. It will discharge but not charge.

I just purchase and recieved two WattCycle 16kWh 48V 314Ah Floor Standing LiFePO4 battery, I need 2 sets of the storage cable end connectors 350A 70MM (2 positive and 2 negative) so I can build lon...