Support answered my email over night. They said they have programmed the fix to the app and it is in testing and will be released soon. They did not say a time or date for the release of the fix.&n...

Okay, the fix works on my iphone. It is version 25.13.4 now and the bug has been fixed.

Same problem here: iPhone 15 pro, ios 26.5. App stopped working after app-update lately. Just found a "solution": i scanned the QR-Code above (right here above), got linked to the app-store. It sho...

Ich habe das gleiche Problem, zwei 12V 314Ah Akkus parallel. Einer funktioniert einwandfrei, bei dem anderen kann ich den Ladevorgang nicht aktivieren. Ich habe die Akkus komplett getrennt kann de...

I'm having the same issue on iPhone and iPad

I'm having the same issue. Currently on a very long road trip. Extremely frustrating. Hope they push a new update and fix this asap. 

Efectivamente la versión 25.13.3 falla en todos los dispositivos iOS, por lo cual nos han dejado totalmente a ciegas. Ruego urgentemente que vuelvan a poner la versión 25.13.2 hasta q...

I now updated the app to version 25.13.3 on two android devices and both do not have problems to access the battery.

My 314ah is doing the same thing after the app update. On iPhone 16. Leaving for a trip in 2 days... not good

I only tried iOS. I do not have an android. 

@Butch Johnson Did you try on IOS only or does the problem also exist on Android?I have not yet updated my Android tablet.

I am having the same issue. I have tried multiple batteries and multiple phones. 

After I received an update for the app to version 25.13.3 on my Iphone 13 the app is termitated whenever I try to connect to the battery 314 Ah mini.Before the update it had worked very well. I te...

Versuche mal ein anderes Passwort ohne Sonderzeichen, das hat bei mir irgendwann funktioniert 

You should change the battery type to lithium in the configuration panel and you will need to disconnect the BTS cable.   This is from the Magnum user manual: If a BTS is in use with invert...

@WattCycle Team_Joey nope still not responding to any messages. I have tried everything to get in touch with customer service, but there i absolutely no response.

I need the UN38.3 test document due to shipping. Can anyone provide me that. I assume it should be available since it's UN38.3 certificated 

Hello, I have 314 AH battery.  Order # #WTUS7953 The voltage is around 11.8,(average cell 2.9v.  (.05 variance) says it's 100 % full.  It still works, so what's going on?   ...

Sorry, I don't have my Star Trek translator working right now.